Staff Analyst

The NYC Department of Health and Mental Hygiene is seeking a Staff Analyst to assist in the development of standard operating procedures manuals for various groups within the agency. The role involves researching laws and regulations, documenting processes, and preparing training materials to ensure compliance and efficiency in operations.

Responsibilities

• Assist in performing research of current laws, regulations, directives, internal policies and best practice for public administration to align with SOPs
• Assist in the development of comprehensive standard operating procedures (SOPs) for programs, functions and operations for groups/units within Traffic/Parking Operations
• Liaison with various groups/units to schedule meetings, interviews and walkthroughs
• Document walkthroughs in memo, review documentation, prepare workflow diagrams of current procedures
• Create and update tracking sheets and create folders/files to ensure that files are saved in an organized manner
• Prepare training materials to effectively teach groups/units
• Design and implement templates and spreadsheets to support groups/units
• Assist with other duties, special projects, update spreadsheets, and handles ad-hoc requests as needed

Skills

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school
• A baccalaureate degree from an accredited college and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area
• An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in '2' above
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in '2' above
• A combination of education and/or experience equivalent to '1', '2', '3', or '4' above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma
• Excellent writing skills
• Detailed oriented, highly organized and self-motivated
• Experience using Microsoft Word, Visio, and Excel
• Experience in performing reviews, comprehensive reports and making recommendations

Benefits

• This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37
• As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
• New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

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