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Trade Support Analyst

Work from home Full-time role Hiring

Citi is a global bank that provides a wide range of financial services. They are seeking a Trade Support Analyst to manage loan documentation and support various loan processing tasks. The role involves problem solving, interaction with customers, and ensuring compliance with procedural requirements.

Responsibilities

  • This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
  • Activities will include independently processing and closing loans within a complex loan operations environment
  • Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations
  • Possible interaction with other counterparties around positions and outstanding balances/claims
  • Supports an expansive and/or diverse array of products (risk and control) /services
  • Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research
  • Make recommendations to management to support process improvement
  • Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
  • Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services
  • Makes evaluative judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements
  • Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies. Often related, but not limited to loan documentation processes
  • Timely management and escalation of all requests and issues related to loan processing
  • Has direct interaction with external customers to disseminate or explain information
  • Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
  • Demonstrates an excellent knowledge of Bank related systems
  • Utilizes communication, diplomacy and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
  • Individuals at this level exhibit executional capabilities
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills

  • 0-2 years of experience
  • Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
  • Demonstrate understanding of Loan Processes, Procedures, Products and Services
  • General awareness of managing, preparing, and reviewing loan documentation
  • Able to identify, mitigate, manage, resolve, and escalate risks and issues
  • Awareness of risk types, policies and control measures and processes
  • Comply with applicable laws, rules, and regulations, and adhering to Policies
  • Bachelor's/University degree or equivalent experience

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company Overview

  • Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. It was founded in 1812, and is headquartered in San Antonio, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.citi.com.
  • Company H1B Sponsorship

  • Citi has a track record of offering H1B sponsorships, with 276 in 2026, 1386 in 2025, 849 in 2024, 1375 in 2023, 1117 in 2022, 876 in 2021, 901 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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