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Administrative Analyst

Work from home Full-time role Hiring

About CloudWalk:

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

This position is 100% on-site. Our office is located in Pinheiros-SP.

We’re looking for an

Administrative Analystto support the daily operations of our São Paulo office. You’ll be the go-to person for handling correspondence, receiving deliveries, coordinating internal communications, and supporting the organization of internal events and team initiatives. Your work will help maintain a professional, efficient, and welcoming environment for both employees and visitors.

If you're organized, proactive, and enjoy making things run smoothly behind the scenes, this role is for you.

What You'll Be Doing

  • Manage the reception and distribution of physical correspondence and deliveries.
  • Monitor and respond to administrative emails, escalating topics to the right stakeholders when needed.
  • Ensure proper documentation and tracking of incoming and outgoing packages.
  • Act as point of contact for office visitors, vendors, and service providers.
  • Support the planning and execution of internal events, such as team buildings, happy hours, and office celebrations.
  • Maintain an organized and well-stocked office environment, coordinating supply needs with relevant teams.
  • Assist with calendar management and scheduling support for internal meetings or visitors when required.
  • Collaborate with People, Workplace, and Facilities teams to ensure smooth day-to-day operations.
  • Keep internal documentation up to date related to office procedures, deliveries, and communications.

    • What You Need to Succeed

  • Strong organizational and time-management skills.
  • Excellent communication skills — verbal and written — in Portuguese (and English is a plus).
  • Proactivity and a hands-on attitude to solve problems and manage multiple priorities.
  • Familiarity with email etiquette, basic office tools (Google Workspace), and reception protocols.
  • Ability to work independently while coordinating with different teams.
  • Attention to detail and a service-oriented mindset.

    • Nice to Have

  • Experience in administrative, reception, or office support roles.
  • Experience planning or supporting internal events.
  • Intermediate English (reading/writing emails).
  • Familiarity with logistics or courier processes.

    • Additional Information

    Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.

    By applying for this position, your data will be processed as per Cloudwalk's Privacy Policy that you can readhere in Portugueseandhere in English.

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