News Monitoring Coordinator, Rapid Response Team

Job title: News Monitoring Coordinator, Rapid Response Team in Arlington, VA at Amazon Company: Amazon Job description: DESCRIPTIONAmazon is looking for a detail-oriented, high-judgment, quick-thinking News Monitoring Specialist to join Amazon's Corporate Communications team. Our strategic media operations team serves as Corporate Communications' first line of defense, supporting multiple public relations teams by monitoring online news and social media, identifying notable stories or posts, flagging inaccuracies and emerging negative narratives, managing Amazon's public relations inquiries and understanding media trends. This team is foundational to the overall operation of Amazon's public relations function, giving team members unique experience and insight into how communications operates across several business lines.Key job responsibilities We are looking for a candidate who is detail oriented and extremely organized. They will need to be a "news junky", data obsessed, internet savvy, possess a solid understanding of current events and the media landscape. This role requires candidates to read and assess high volumes of information in order to identify potential reputational issues, spot emerging news trends across both traditional and social media channels, learn and use search and AI tools to help find and distill critical information while contributing to communications reporting. The News Monitoring Specialist will ensure PR teams and senior leaders are never caught off guard by reputational issues. This is a critical support role within the organization that requires relentless attention to detail and a passion for finding a needle in a haystack.The ideal candidate is self-motivated, able to work in a global team environment across different time zones, problem solve, possess a can-do attitude, and exercise sound judgment and critical thinking. This role requires the ability to multitask, meet tight deadlines, and switch gears at a moment's notice; previous experience in a fast-paced environment, like a PR agency or newsroom is preferred. The candidate must be highly organized and react with appropriate professionalism and urgency to situations that require a quick turnaround. The successful candidate will plan ahead, look around corners, manage their time effectively, and take initiative when they see a process is inefficient or broken. This position may require flex hours.BASIC QUALIFICATIONS- Experience in professional communications or public relations - 1+ years of recent professional communications or public relations experience - Experience using social media tools like Brandwatch, Sprinklr or Meltwater to conduct media monitoringPREFERRED QUALIFICATIONS- Bachelor's degree in communications, public relations, or a related field - Experience with media related data, media operations or use of AI to curate informationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Expected salary: Location: Arlington, VA Apply for the job now! Apply for this job