Work at Home Customer Service Agent (Full-Time & Part-Time) (SD)

Employer Industry: Business Process Outsourcing (BPO) Why Consider This Job Opportunity • Salary up to $14.50 per hour • Regular raises awarded based on tenure and performance • Opportunities for paid time off, paid holidays, and paid training • Incentives including monetary bonuses and prizes such as electronics and trips • Advancement opportunities within a fun and engaging work environment • Casual dress code promoting a relaxed atmosphere What To Expect (Job Responsibilities) • Provide exceptional customer service by listening to customers and resolving their issues • Utilize various systems and technology for effective account management • Identify sales opportunities and apply sales skills to promote products and services • Ensure first call resolution through effective problem-solving and call handling • Escalate customer dissatisfaction to the managerial team when necessary What Is Required (Qualifications) • Must be 18 years of age or older • High school diploma or equivalent • Excellent organizational, written, and oral communication skills • Ability to type swiftly and accurately (20+ words per minute) • Basic knowledge of Microsoft Office Suite and Windows operating system How To Stand Out (Preferred Qualifications) • Experience in customer service or sales roles • Strong aptitude for conflict resolution, problem-solving, and negotiation skills • Ability to thrive in a fast-paced environment with frequent changes • Previous experience in a contact center or similar environment #BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #AdvancementOpportunities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. Apply Job!