Customer Call Center Representative- Remote Position
Employer Industry: Waste Management Why Consider this Job Opportunity... - Salary up to $20.00 - Opportunity for career advancement and growth within the organization - Remote work position with a requirement to live within 50 miles of a WM Center Site - Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short Term Disability - Company match on 401K and Stock Purchase Plan What to Expect (Job Responsibilities): - Field customer service inquiries and handle customer service transactions independently - Listen for and identify opportunities to cross-sell additional products and services - Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information - Support other service lines when required - Meet or exceed service and operational standards established for the call center What is Required (Qualifications): - Must have a high school diploma or G.E.D - One (1) year of previous customer service experience - High-speed internet (Minimum 50mbs download and 10mbs upload) - Excellent verbal, written, and analytical skills - Computer skills - MS Office How to Stand Out (Preferred Qualifications): - Bilingual in Spanish - Experience in sales and retention - Previous experience in a call center environment - Ability to speak multiple languages - Experience in waste management industry #WasteManagement #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!