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[Remote] Customer Account Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Rent-A-Center is a company focused on providing high-quality goods that enhance customers' quality of life. The Customer Account Representative role involves delivering exceptional customer service, managing accounts, and ensuring timely deliveries and pickups of products.

Responsibilities

  • Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
  • Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned
  • Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized

Skills

  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Valid state driver's license and good driving record -- You WILL be driving the company vehicles
  • Ability to lift and move product such as furniture, electronics, and appliances
  • Great communication and customer service skills
  • Seeking more than just a job, but a CAREER
  • A desire to improve our customer's lives
  • A hunger to learn the business
  • Grit and determination

Benefits

  • Tiempo Personal Libre y Domingos Libres -- ¡Estamos cerrados!
  • Empleo a tiempo completo y horario constante
  • Pagos Semanales (En toda la compañía)
  • Cultura Ganadora de Premios con la oportunidad de avanzar
  • Increíbles Beneficios Medico, Dental, Visión, Seguro de vida, Seguro de vida suplementario, Seguro de vida para Dependes/Pareja, Short Term Disability, Long Term Disability, Cuenta de gastos flexible, Plan de Ahorro con match en compañía 401K, tiempo libre personal, Seguro, Plan de Protección de Robo de Identidad, Cuenta de Ahorros de Salud, Indemnización hospitalaria, Enfermedad Críticas, Seguro de accidentes, y Plan de Propósito Limitado.
  • Paid Time Off and Sunday Off -- We are Closed!
  • Full-Time Employment and a Consistent Schedule
  • Weekly Pay (companywide)
  • Award Winning Culture with the Opportunity to Advance
  • Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

Company Overview

  • Rent-A-Center is a rent-to-own operator that provides ownership of durable products to customers. It was founded in 1986, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.rentacenter.com.
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