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Mid-Market Account Manager (Expansion Account Executive)

Work from home Full-time role Hiring

• As a Mid-Market Account Manager, you will own the growth, retention, and strategic development of a portfolio of existing Fleetio customers

  • This is a quota-carrying expansion sales role focused on driving net revenue growth through account planning, executive relationship development, account prioritization, and strategic expansion initiatives. You will identify untapped opportunities, build account growth strategies, and partner with customers to expand Fleetio’s footprint across their organizations
  • Account Management is a critical growth engine for Fleetio, and we’re looking for ambitious, commercially-minded professionals who thrive on building plans, uncovering opportunities, and exceeding revenue goals
  • Own a portfolio of Mid-Market accounts with responsibility for retention, expansion, and net revenue growth
  • Develop and execute strategic account plans that identify growth opportunities, stakeholder relationships, and expansion pathways
  • Conduct account mapping to build multi-threaded relationships and expand engagement across departments, business units, and executive stakeholders
  • Prioritize accounts and opportunities based on growth potential, customer objectives, and business impact
  • Drive expansion strategy through proactive upsell, cross-sell, and product adoption initiatives
  • Uncover and qualify new revenue opportunities by aligning Fleetio’s solutions with customer business goals
  • Achieve NRR objectives through renewals, expansion sales, and commercial negotiations
  • Partner with Customer Success to maximize adoption, value realization, and expansion readiness
  • Present business reviews, strategic recommendations, and product demonstrations to stakeholders at all levels, including executive leadership
  • Serve as a trusted advisor by providing industry insights, best practices, and strategic guidance
  • Travel approximately 25% to customer sites, executive meetings, and industry events

Benefits

  • Health & Wellness: Taking care of you and your family is important to us. Our healthcare plans deliver choice and value so you can prioritize your health
  • 401k Match: Plan for your future. We match your retirement contributions up to 4% of your salary each pay period
  • PTO/Holidays: Four weeks of paid time off (PTO), two floating holidays, as well as 12 company holidays
  • Parental Leave: We provide all our team members (birthing & non-birthday parents) time off to care for and bond with their newborn or newly adopted children
  • Stock Options: At Fleetio, we grant all our team members options to acquire an ownership stake in Fleetio
  • Professional Development: Team members get an annual professional development allowance to invest in their own professional growth

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