[Remote] Deployment Operations Program Manager
Note: The job is a remote job and is open to candidates in USA. ISEE is seeking a Deployment Operations Program Manager to assist and drive activities related to customer operations. This role focuses on executing operational tasks, including internal coordination and strategic communication, to ensure smooth operations of vehicles and product development.
Responsibilities
- Strategically oversee and execute any customer engagement with ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, launches)
- Structure schedules and milestones for the onsite team and communicate updates for internal stakeholders and the leadership team
- Coordinate the day-to-day activities onsite, leading standups as necessary
- Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies
- Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance, including insurance, registrations, special reporting, etc
- Ensure that safety is always of highest priority in operations
- Ensure that all internal stakeholders are aligned regarding timing and expectations
Skills
- 5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive
- 2+ years of program management experience, leading projects across various functional groups
- Experience with broad variety of business and operations data to support strategic decision making
- Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives
- Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture
- The expectation of this role is remote with a willingness to travel (35-50%)
- MBA degree preferred, or 2+ years of additional work experience
Company Overview