[Remote] Director, Product Management – Provider Network & Interoperability

Note: The job is a remote job and is open to candidates in USA. Progyny, Inc. is a global leader in women’s health and family building solutions. As the Director of Product Management – Provider Network & Interoperability, you will lead the product strategy and execution for technology that powers Progyny’s provider network and clinical data exchange, collaborating with various teams to deliver scalable and interoperable solutions.

Responsibilities

• Own and evolve the product strategy for provider network technology, interoperability, clinical data exchange, and partner integrations
• Develop and maintain a multi-quarter roadmap aligned to business goals, client needs, provider partner needs, and technical strategy
• Partner with Product, Engineering, Operations, and business leaders to prioritize investments that improve scalability, maintainability, provider experience, and operational efficiency
• Balance strategic initiatives with tactical delivery needs, ensuring teams can deliver both near-term value and long-term platform capabilities
• Lead product efforts related to EMR integrations, practice management software integrations, APIs, clinical data exchange, claims/utilization data, and provider-facing workflows
• Ensure solutions align with healthcare interoperability standards and best practices, including HL7, FHIR, EDI, data privacy, security, and regulatory requirements
• Partner with Engineering and Architecture teams to ensure products are built with flexibility, scalability, reliability, and long-term maintainability
• Identify technical risks early, align stakeholders on tradeoffs, and communicate risks, dependencies, and decisions clearly to leadership
• Guide discovery efforts with internal stakeholders, provider partners, and users to understand needs, pain points, and opportunities
• Translate complex business, clinical, operational, and technical needs into clear product requirements, user stories, workflows, and acceptance criteria
• Establish success metrics and KPIs to measure impact on provider experience, member outcomes, operational efficiency, data quality, scalability, and ROI
• Use qualitative and quantitative insights to evaluate product performance and continuously improve solutions after launch
• Facilitate alignment across technical and non-technical stakeholders, ensuring shared understanding of priorities, tradeoffs, and outcomes
• Build strong relationships with provider partners and internal teams to support joint exploration, feedback loops, and successful adoption
• Communicate product strategy, roadmap progress, risks, and outcomes clearly to leadership and cross-functional audiences
• Grow, lead, coach, and mentor a team of product managers
• Partner with other Product Leaders and Product Operations to help define and improve product management processes, frameworks, standards, and operating rhythms
• Partner with Engineering leadership to align Agile execution models, delivery practices, and resource planning with the type of work being delivered
• Champion strong product practices, including discovery, roadmap planning, backlog management, stakeholder communication, and data-driven decision-making

Skills

• 7–10+ years of product management experience in healthcare technology
• Strong understanding of healthcare workflows, provider operations, EMRs, practice management systems, clinical data exchange, claims/utilization data, and healthcare data platforms
• Familiarity with healthcare data standards, integration methods, and regulatory concepts, including HL7, FHIR, EDI, APIs, data privacy, data security, utilization management, provider credentialing, provider search, and clinical outcomes
• Ability to partner closely with Engineering and Architecture teams to make informed product decisions related to software architecture, scalability, technical debt, integrations, and platform capabilities
• Proven ability to define product strategy, build roadmaps, prioritize complex work, and drive initiatives from discovery through launch and post-launch optimization
• Experienced in a player/coach leadership role leading product managers, product managers, or cross-functional delivery teams
• Excellent communication and influencing skills, including the ability to translate complex technical concepts for non-technical audiences and align stakeholders across functions
• Strong analytical skills, with the ability to define KPIs, assess outcomes, synthesize insights, and make data-informed decisions in ambiguous or complex situations
• Experience delivering products in Agile environments, including Scrum, Kanban, or hybrid delivery models
• Experience with product roadmap and execution tools such as Jira, Confluence, ProductBoard, Monday, or similar platforms. Familiarity with Figma, LucidChart, SQL, Excel
• Bachelor's degree in Healthcare, Computer Science, Engineering, Business, Technology, or a related field, or equivalent practical experience
• Experience or interest in fertility, reproductive health, women's health, or broader healthcare verticals is strongly preferred

Benefits

• Paid family and parental leave
• Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support)
• Family and pet care fund
• Parents’ Employee Affiliation Group
• Menopause and midlife care
• Health, dental, vision and life insurance options for employees and family
• Free in-person, virtual and text-based mental health and wellness support
• Paid time off, including vacation, sick leave, personal days and summer flex time
• Company equity
• Bonus program
• 401(k) plan with company match
• Access to on-demand legal and financial advice
• Learning and development programs to help you grow professionally and a mentorship program
• Company social events