[Remote] Strategic Account Manager
Note: The job is a remote job and is open to candidates in USA. Profound Medical Inc. is dedicated to changing the standard of care in healthcare through innovative technology. The Strategic Account Manager will oversee the implementation and optimization of TULSA-PRO® programs, fostering relationships with healthcare providers and ensuring successful deployment and growth of the systems.
Responsibilities
- Support the lifecycle of TULSA-PRO® implementation at clinical sites, including installation, workflow integration, and ongoing program optimization
- Build and maintain strong relationships with physicians, hospital administrators, and clinical staff to drive utilization and adoption
- Act as point person for hospitals and clinical teams, ensuring alignment with program goals, timelines, and compliance standards
- Execute account-specific strategies to grow program awareness and procedural volume
- Coordinate cross-functional teams (clinical, engineering, marketing, regulatory) to meet project milestones and deliverables
- Assist with physician and staff training programs to ensure proficiency and adoption of TULSA-PRO® technology
- Track and report on program performance, including clinical outcomes, utilization metrics, and financial performance
- Ensure adherence to regulatory requirements, design controls, and internal SOPs
- Represent TULSA-PRO® at marketing events, executive meetings, and presentations to demonstrate value propositions and support hospital system approval
- Identify opportunities for system upgrades, additional installations, and service expansions
Skills
- Minimum Bachelor's degree or equivalent experience required
- Minimum 3 - 5 years of experience in healthcare program management, capital equipment sales, or clinical account management
- Strong knowledge of hospital operations, clinical workflows, and healthcare technology adoption
- Proven ability to build relationships with physicians, administrators, and cross-functional teams
- Excellent communication, presentation, and problem-solving skills
- Ability to travel up to 50%, dependent on account and site distribution
- PMP certification or equivalent is an asset
- Experience with Class II/III medical devices and controlled product development processes preferred
- Familiarity with urology or oncology clinical environments preferred
- Proficiency in MS Project, ERP systems, and CRM tools
- Demonstrated success in solution-selling and strategic account management
Company Overview