[Remote] Sr. Specialist, Growth Operations
Note: The job is a remote job and is open to candidates in USA. Wellvana is a healthcare company focused on transforming the healthcare system to prioritize quality over quantity. The Sr. Specialist, Growth Operations will support the Growth Team by identifying operational gaps, driving process improvements, and building infrastructure for a high-performing B2B sales organization.
Responsibilities
- Partner with Growth leadership to identify operational gaps, develop process improvements, and implement scalable solutions that increase team effectiveness
- Coordinate with the Sr. Director Growth Operations to produce strategic target lists from multiple internal resources to guide Growth Team efforts
- Create, maintain, and continuously improve best practice and SOP documentation to ensure organizational workflow alignment and adoption
- Lead coordination of Growth Team training and development events; manage central repository of team resources, playbooks, and onboarding materials
- Serve as a go-to resource for Growth personnel on operations processes, tools, and best practices
- Manage the post-close transition to the Onboarding team including information verification, introductory communications, and placement opportunity creation
- Assist with the creation, execution, and tracking of legal agreements including non-disclosure agreements and shared savings participation agreements
- Collect and audit required deal closing documentation and distribute to internal and external stakeholders
- Collect and audit requisite documentation for enrollment of clients who sign up for Medicare Advantage contracts
- Ensure SFDC compliance including accurate pipeline staging, next steps, and dates; run bulk updates and corrections using the DataLoader tool; and assist with creation of Salesforce objects ancillary to the Growth opportunity lifecycle
Skills
- Integrity: The right way is the only way
- Dependability: You do what you say you're going to do
- Advocacy: You fight for the best possible outcome for providers and their patients
- Clarity: You make it all understandable
- Bachelor's degree preferred, technical or business-related field preferred
- 3-5 years' experience in sales operations, sales enablement, or other sales support roles
- Experience in a B2B sales organization company preferred
- Proficiency with Salesforce or similar CRM platform
- Self-learner who can adopt new technologies with minimal guidance as the role's tech-stack shifts to meet evolving needs
- Intermediate Microsoft Excel skills
- Strong presentation and communication skills; must have experience collaborating with sales managers and direct sales teams
- Self-motivated team player with ability to meet unexpected demands, prioritize, and multitask in a fast-paced environment
- Strong organizational skills: ability to manage multiple cross-functional projects simultaneously
- Proactive problem-solver who anticipates and addresses problems before they arise and works cross-departmentally to deliver holistic enablement content
- Analytical mindset with ability to interpret data, detect insights, and implement solutions quickly
- Bachelor's degree preferred, technical or business-related field preferred
- Experience in a B2B sales organization company preferred
Company Overview