[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Alera Group, Inc. is a leading broker in the U.S. business landscape, specializing in various services including Property & Casualty Insurance. They are seeking an experienced Account Manager to oversee client relationships, manage renewals, and ensure high-quality service delivery within a collaborative team environment.

Responsibilities

• Process service requests, including preparing submissions, reviewing quotations, issuing proposals, summaries, certificates, binders, invoices, and premium audits for clients
• Review and verify policy endorsements, newly issued policies, and insurance contracts for accuracy and compliance
• Follow up promptly and professionally with clients, carriers, producers, and team members
• Manage and prioritize workload, coordinate with Account Assistants, and conduct monthly renewal meetings with producers and Account Managers
• Maintain certifications, complete training goals, and stay current on underwriting requirements and carrier authority
• Foster a collaborative, high-performing team environment
• Support hiring, onboarding, and training of new team members
• Coordinate service timelines and ensure deliverables align with client expectations

Skills

• Minimum 2 years of experience in a commercial account management role
• Active Property & Casualty license
• Strong knowledge of commercial lines coverages, carriers, and market dynamics
• Experience managing large, complex accounts and renewal strategies
• Proven ability to lead client meetings and present to senior stakeholders
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with agency management systems
• Experience with AMS Sagitta or similar platforms
• Industry designations (e.g., CPCU, CIC, CRM, or similar)
• Bachelor's degree or equivalent professional experience
• Subject matter expertise in specific industries (e.g., construction, transportation, senior living)

Benefits

• Medical, dental, vision, life and disability coverage
• 401(k)
• Generous PTO
• Remote
• Role-specific learning paths
• Leadership development programs
• Technical and compliance training
• Industry certifications and continuing education support
• Peer learning and knowledge-sharing communities

Company Overview