[Remote] Tech Project Manager
Note: The job is a remote job and is open to candidates in USA. SCA Health is a healthcare organization focused on providing patient-centered practice solutions. The Tech Project Manager will oversee multiple projects, ensuring compliance with governance processes while managing project scope, timelines, quality, and budget.
Responsibilities
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
- Identifies resources needed and assigns individual responsibilities
- Effectively applies company methodology and enforces project standards
- Coordinates quality assurance procedures
- Project risks & issues management
- Ensures project documents are complete, current, and stored appropriately
- Develops budget, provides monthly forecasting, and overall budget management
- Ensures timely and accurate invoicing, and monitors receivables for project
- Follows up with customers, as necessary, regarding unpaid invoices
- Assures project legal documents are completed and signed
- Facilitates team and customer meetings effectively
- Holds regular status meetings with project team
- Keeps project team well informed of changes within the organization and general corporate news
- Effectively communicates relevant project information to superiors
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully
- Manages day-to-day customer interaction
- Sets and manages customer expectations
- Develops lasting relationships with teammates that foster customer ties
- Communicates effectively with customers to identify needs and evaluate alternative business solutions
- Builds a knowledge base of each customer’s business, organization, and objectives
- Ensure cadence with business team leadership to ensure alignment with business goals, strategy
Skills
- 3-5+ years hands-on project management experience required
- Experience managing projects in both waterfall and agile methodologies, including Scrum and Kanban frameworks
- Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment
- Proven ability to manage key stakeholders while managing competing priorities
- Strong leadership skills including conflict/issue resolution
- Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership
- Ability to work effectively with project resources across multiple departments
- Substantial experience and working knowledge of Microsoft Office, Teams, SharePoint & Project
- Microsoft Office 365 experience is a must
- Bachelor's degree (Engineering, Business, Org. Management, Project Management, Computer Science, or related)
- ServiceNow experience is a plus
- PMP Certification is highly preferred
- Additional agile preferred certifications include: PMI Agile Certified Practitioner (PMI-ACP), org (PSM-I, PSPO-I), Scrum Alliance (CSM, CSPO), Scaled Agile (SA, SSM, SP, PMPO)
Benefits
- Medical, dental, and vision coverage
- 401k plan with company match
- Paid time off
- Life and disability insurance
Company Overview
Company H1B Sponsorship