[Remote] Sr. Data Center Infrastructure Engineer

Note: The job is a remote job and is open to candidates in USA. Netskope is a leading cloud security company that focuses on redefining Cloud, Network, and Data Security. They are seeking a Data Center Infrastructure Engineer to manage and deploy data center equipment and infrastructure for the Netskope Cloud Security Platform, ensuring efficient operation and maintenance.

Responsibilities

• Coordinate data center remote hands to perform various hardware troubleshooting tasks like replacing power supplies, memory modules, drives, cables, motherboard, etc
• Work with various vendors to receive and verify new equipment for BOM’s
• Create data center diagrams and rack elevations
• Occasionally travel to local and remote data center locations for break/fix hardware replacements or other projects (passport is required)
• Coordinate with internal service owners to schedule downtime for server component replacements
• Submitting LOA to colocation vendors to activate new transit circuits
• Run validation tools to confirm rack server to switch connectivity pre and post shipment
• Maintain an updated inventory of spare parts and accessories at each data center
• Standardized documents, references, and procedures that explain common recurring tasks in data centers
• Work with internal teams on Jira projects to complete tasks
• Open tickets for shipping and receiving equipment to and from remote data centers
• Point of contact for data center hardware related projects
• Attend weekly meetings to provide updates on projects and tasks

Skills

• Knowledge of industry structured cabling standards and best-practices
• Experience working with copper and fiber cables (CAT6, SFP+, QSFP+, LC, SC)
• Shipping and receiving equipment to and from remote data centers
• Meticulous attention to detail and inventory organizational skills
• Project and team management experience
• 8+ years of on-prem large scale data center experience supporting the data center equipment and/or infrastructure (Power, Space, Cooling, Equipment)
• Experience setting up RAID, IPMI, and BIOS configurations
• Data center support including rack, stack, and cabling infrastructure
• Hands-on experience with break/fix and building servers (bare metal chassis, adding motherboard, CPU, RAM, drives, cables, etc)
• Expert level hardware troubleshooting experience with Supermicro, Opengear, Arista, Juniper
• Power consumption understanding (3-phase, single-phase, KW, KVA)
• Deep linux understanding with experience using ssh, bash, scp, grep, awk
• DCIM
• Linux
• Zabbix
• Jira
• Confluence
• GitHub
• Google Sheets/Docs
• SumoLogic

Benefits

• Participation in a bonus plan (for non-sales roles)
• A stock award program
• A comprehensive health plan
• Catered lunches
• Office celebrations
• Employee recognition events
• Social professional groups such as the Awesome Women of Netskope (AWON)

Company Overview

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