[Remote] Senior Product Manager, Healthcare AI & Revenue Cycle Solutions
Note: The job is a remote job and is open to candidates in USA. NetSuite, a part of Oracle Health, is transforming healthcare through intelligent and AI-powered solutions. They are seeking a highly motivated Senior Product Manager to lead product strategy and execution for AI-enabled healthcare workflow solutions, focusing on revenue cycle management and interoperability.
Responsibilities
- Define and communicate product strategy, roadmap, and priorities for AI-powered healthcare workflow solutions, including revenue cycle, interoperability, healthcare transaction services, and clinical AI capabilities
- Identify market opportunities, customer needs, regulatory requirements, and emerging AI technologies to shape product direction and investment priorities
- Translate customer feedback, workflow challenges, healthcare trends, and business objectives into clear product requirements and execution plans
- Drive product discovery, business case development, prioritization, launch planning, and commercialization activities
- Lead the end-to-end lifecycle of AI-enabled healthcare products and intelligent agents, from concept through launch and ongoing optimization
- Partner with data science, machine learning, engineering, and UX teams to define AI use cases, model requirements, evaluation criteria, and product experiences
- Guide the development of safe, effective, and clinically useful AI-powered workflows while ensuring appropriate governance, transparency, and reliability
- Define success metrics for AI products, including adoption, engagement, workflow efficiency, accuracy, customer satisfaction, and business impact
- Serve as a subject matter expert for healthcare interoperability, payer-provider workflows, healthcare transaction services, and revenue cycle operations
- Drive product capabilities supporting prior authorization, eligibility, claims, remittance, referrals, attachments, and related administrative workflows
- Partner with engineering and architecture teams to deliver secure, scalable, and compliant healthcare data exchange solutions
- Support interoperability initiatives leveraging standards such as FHIR, HL7, APIs, EDI/X12, and related healthcare exchange frameworks
- Collaborate closely with engineering, architecture, design, compliance, legal, operations, sales, marketing, and customer-facing teams
- Drive alignment across matrixed organizations and senior stakeholders to ensure successful delivery and adoption
- Support go-to-market activities including product positioning, sales enablement, customer presentations, executive briefings, and partner engagement
- Evangelize product vision and strategy with customers, solution providers, business development teams, and executive leadership
- Establish and monitor KPIs to measure customer value, product adoption, workflow outcomes, operational efficiency, AI effectiveness, and financial performance
- Identify and mitigate risks related to product delivery, AI model performance, regulatory compliance, workflow design, customer adoption, and interoperability
- Stay current on healthcare regulations, interoperability standards, AI trends, competitive offerings, and emerging technologies
Skills
- 7+ years of product management experience delivering enterprise software or healthcare technology products
- Experience defining product strategy, developing roadmaps, writing requirements, and delivering complex products from concept to launch
- Experience working with healthcare interoperability, healthcare data exchange, revenue cycle management, healthcare transaction services, or clinical workflow solutions
- Experience delivering AI/ML-powered products, intelligent automation solutions, or data-driven platforms
- Strong understanding of healthcare workflows, including payer-provider interactions, clinical workflows, or healthcare administrative transactions
- Familiarity with healthcare interoperability standards and technologies such as FHIR, HL7, APIs, EDI/X12, or related frameworks
- Experience using data, analytics, customer insights, and KPIs to drive product decisions
- Proven ability to influence cross-functional teams in a highly matrixed organization
- Excellent written, verbal, presentation, and executive communication skills
- Ability to operate independently, manage competing priorities, and make sound decisions in a fast-paced environment
- Bachelor's degree in Computer Science, Engineering, Healthcare Administration, Business, or a related field, or equivalent experience
- Direct experience with Oracle Health products, healthcare providers, payers, revenue cycle vendors, clearinghouses, or interoperability platforms
- Experience with prior authorization, claims management, eligibility verification, remittance processing, referrals, attachments, or related revenue cycle workflows
- Experience building AI-powered healthcare products, generative AI solutions, conversational AI, clinical decision support tools, or intelligent workflow automation
- Knowledge of AI/ML development lifecycles, model evaluation methodologies, and responsible AI practices
- Familiarity with healthcare privacy, security, and regulatory requirements, including HIPAA and related compliance frameworks
- Experience launching 0-to-1 products and driving market adoption
- Experience with cloud-based enterprise platforms, SaaS products, and large-scale distributed systems
- MBA, Master's degree, or equivalent advanced experience
Benefits
- Competitive benefits that support our people with flexible medical, life insurance, and retirement options
- Employees to give back to their communities through our volunteer programs
- Committed to including people with disabilities at all stages of the employment process
- If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States
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