Dental Billing AR Specialist (Remote) Full-Time | W-2

Join Our Team at White Horse Dental Billing – AR Specialist Wanted! Remote, full-time W-2 role in Dental AR—White Horse Dental Billing seeks an experienced Dental Billing AR Specialist to join our U.S.-based team. White Horse Dental Billing is growing, and we’re hiring a Dental Billing AR Specialist who brings not only deep dental billing knowledge, but a passion for accuracy, ownership, and high-level client service. This role is not for general medical billers or those with only healthcare or medical experience. We are specifically seeking professionals with at least 4 consecutive years of dental billing and AR management experience. Please note: This is a U.S.-based position only. Candidates must reside and be authorized to work in the United States. If you've handled insurance AR, payment posting, and patient billing for multiple dental practices (or one large multi-provider office), and you're looking for full-time, W-2 remote work with a supportive team and consistent hours—you may be a perfect fit. Candidates with prior experience in a remote dental billing environment will be strongly prioritized. About White Horse Dental Billing White Horse is a growing, boutique dental billing company with a mission to bring clarity, accountability, and real partnership to revenue cycle management. Founded by Heather Lahy, a 30-year dental industry veteran, White Horse offers a unique blend of administrative and clinical expertise—the kind that practices trust and team members value. Heather launched White Horse after seeing how disconnected many outsourced billing solutions were. Her vision was clear: provide smarter, more strategic billing support that strengthens dental practices and helps them grow. What started as a mission has grown into a respected RCM partner for practices across the country. If you’re ready to build something meaningful alongside a mission-driven founder and a team that values integrity, clarity, and true partnership—you’ll feel at home at White Horse.

About the Role

This is a dental AR specialist role—focused on both insurance claim AR and patient balance AR. You will manage aged claims, verify appropriate adjustments, communicate with payers and patients, post insurance payments, reprocess claims, make phone calls to patients to collect patient balances, and ensure clean ledgers. You should be ready to hit the ground running after onboarding into our systems. Candidates with experience managing the full dental revenue cycle across multiple practices will thrive in this role.

Key Responsibilities

• Research and resolve unpaid or underpaid dental insurance claims
• Submit corrected claims and appeals with clarity and accuracy
• Post insurance payments, denials, and contractual adjustments
• Apply contractual write-offs based on in-network status and fee schedules
• Audit account history and payment integrity
• Send patient statements via Weave, DentalXchange, or other platforms
• Call patients to collect balances professionally and compassionately
• Document actions thoroughly and collaborate with teammates Required Dental Billing Expertise
• 4+ years dental-specific billing & AR experience (required)
• Prior experience working remotely in a dental billing role (preferred)
• Understanding of PPO networks, fee schedules, and write-offs
• Knowledge of COB, secondary claims, and timely filing requirements
• Comfortable working in multiple PMS (Open Dental, Eaglesoft, Dentrix)
• Experience with tools like Weave, Vyne, DentalXchange, and clearinghouses
• Strong patient ledger auditing and payment reconciliation skills
• Familiarity with full-cycle dental billing, claim workflows, and CDT dental coding standards Tools & Tech Proficiency
• Microsoft Word/Excel, Google Suite
• Fillable PDFs and PDF editing
• VoIP phone systems, cloud-based fax Who You Are
• A strong communicator—clear, professional, and client-focused
• Experienced in managing multiple practices or high-volume AR
• Compassionate, collaborative, and capable of leading clients through billing conversations
• Detail-obsessed and math-savvy
• Self-motivated and able to manage your workload remotely
• Honest and humble—you bring real skills, not guesswork Hiring Process We maintain a high bar for quality because our clients expect it. To join our team, you must:
• Complete one to two virtual interviews
• Pass a rigorous dental billing skills assessment (100% required to proceed) This assessment is challenging—even experienced billing pros will be tested—but if you’re the real deal, it will feel like a fair reflection of your skills. Why Work With Us
• Remote Work – U.S.-based W-2 position (not a 1099 contract)
• Stable Pay – Hourly pay, consistent paychecks
• Company-Supplied Tech – We provide the tools
• Paid Sick Leave + Major Holidays – Time off when it counts
• One Paid Personal Day – Use it however you choose
• Collaborative Culture – You’re never just a number
• Employment Stability – We hire employees, not contractors or offsho

Apply To This Job