Sales Development Representative (SDR) - Enterprise
Global Payments is a leading provider of payment solutions, and they are seeking a high-energy Enterprise Sales Development Representative (SDR) to fuel pipeline growth across various strategic verticals. This role involves engaging enterprise-level prospects, conducting qualification calls, and collaborating with Enterprise Account Executives to develop high-quality opportunities.
Responsibilities
- Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals
- Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest in our platform
- Execute highly personalized outreach that demonstrates understanding of industry operational challenges (speed of service, labor constraints, order accuracy, kitchen throughput, multi-location management, integration complexity)
- Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations
- Conduct initial qualification calls focused on uncovering operational, technical, and strategic needs
- Identify pain points related to POS modernization, digital transformation, menu management, kitchen operations, data visibility, and multi-location control
- Assess readiness, decision makers, buying processes, timeline, and budget alignment using MEDDICC or similar methodologies
- Set high-quality meetings and product demonstrations for Enterprise Account Executives
- Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement
- Work with Marketing to shape messaging, industry-specific campaigns, and event follow-up workflows
- Provide real-time feedback on prospect objections, market trends, and competitive intelligence
- Maintain precise CRM hygiene (Salesforce or similar)
- Utilize sales engagement and data tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) to maximize contact velocity and personalization
- Track activity metrics, pipeline creation, conversion rates, and account-based campaign performance
Skills
- 1–3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech
- Strong understanding of enterprise buying cycles and multi-stakeholder environments
- Exceptional verbal, written, and presentation communication skills
- Ability to conduct structured discovery and articulate value around operational efficiencies, digital transformation, and guest experience
- Comfortable working in long sales cycles (12–24 months) and contributing to account-based strategies
- Highly organized, self-driven, and able to manage high-volume prospecting while maintaining quality
- Experience prospecting into QSR, Fast Casual, or enterprise restaurant brands OR Sports & Entertainment or Food Service Management (B&I, Healthcare, Higher Ed)
- Knowledge of POS systems, digital menu technology, kitchen automation tools, or similar operational technology platforms
- Familiarity with MEDDICC, Challenger, or value-based selling principles
Benefits
- Commission compensation
- Uncapped weekly commissions
- Lifetime residuals
- Portfolio equity
- Medical, dental and vision care
- EAP programs
- Paid time off
- Recognition programs
- Retirement and investment options
- Charitable gift matching programs
- Worldwide days of service
Company Overview