Associate, New Verticals - Convenience Strategy & Operations
DoorDash is a technology and logistics company focused on empowering local economies. The role involves working on the Convenience Strategy & Operations team to drive customer acquisition, operational excellence, and sustainable growth through various strategic initiatives.
Responsibilities
- Identifying, validating, and launching high-impact “0-to-1” initiatives that unlock new growth opportunities across the convenience merchant base
- Partnering with cross-functional teams to enhance in-app merchandising and optimize the customer journey across the funnel
- Developing initiatives that strengthen DoorDash’s position as the preferred destination for convenience shopping through improved selection, discoverability, and quality
- Leading operational improvement projects focused on increasing order accuracy, fulfillment speed, and overall customer satisfaction
- Streamlining in-store fulfillment processes to improve efficiency and create a seamless experience for Dashers and merchant partners
- Developing and executing on programs that improve inventory accuracy and ensure real-time platform availability reflects in-store stock levels
Skills
- 1-3+ years of experience in a highly analytical and cross-functional environment (tech, operations, strategy, consulting, banking, or related experience)
- Completed Bachelor's Degree
- Ability to own the outcome of work product
- Entrepreneurial mindset with a bias for action
- Strong analytical skills, comfortable pulling data in SQL and building models in Excel
- Ability to solve problems from first principles
- Comfortable operating at both high-level strategy and detailed execution
- Ability to thrive in ambiguous, rapidly changing environments
- Energized by AI tools and actively experimenting with them
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation, plus 80 hours of paid sick time per year (for salaried roles)
- Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week) (for hourly roles)
- Paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) (for hourly roles)
Company Overview
Company H1B Sponsorship