Customer Development Manager – B2C Retail Partnerships (Remote) – arenaflex

About arenaflex – Pioneering Nutrition, Science, and Wellness

arenaflex is a global leader at the intersection of nutrition, scientific research, and wellness. Our mission is to translate cutting‑edge science into everyday products that empower people to live healthier, more vibrant lives. With a portfolio that spans premium protein powders, plant‑based nutrition, functional beverages, and clinically‑backed supplements, arenaflex serves both consumers and patients worldwide. We combine deep pharmaceutical expertise with consumer‑focused innovation, delivering solutions that address everything from everyday vitality to specific metabolic and gastrointestinal health challenges.

Why Join arenaflex?

At arenaflex, we believe that bold ideas can emerge from any corner of the globe. Our culture celebrates diversity, encourages entrepreneurial thinking, and rewards collaboration. Employees are given the autonomy to experiment, the resources to learn, and the support to turn concepts into market‑changing products. Whether you are a seasoned retail strategist or an emerging leader, arenaflex offers a dynamic career path, mentorship from industry experts, and a benefits package that nurtures physical, financial, and emotional wellbeing.

Role Overview – Customer Development Manager (B2C)

The Customer Development Manager (B2C) is the strategic driver behind arenaflex’s partnership with one of the world’s largest retail chains. This remote‑first role (with a preference for candidates located in the Minneapolis/St. Paul, Minnesota area) is responsible for leading all sales‑related activities, from relationship building and category growth to budget execution and trade investment management. The ideal candidate will blend analytical rigor with creative problem‑solving to expand arenaflex’s shelf presence, drive revenue, and deepen brand affinity across the retailer’s nationwide network.

Key Responsibilities

• Strategic Relationship Management: Build and nurture high‑impact relationships with senior decision‑makers within the retailer, focusing on divisional wins such as premium displays, expanded distribution, and increased all‑commodity volume (ACV).
• Cross‑Functional Collaboration: Partner closely with arenaflex’s Customer Strategy, Finance, and Customer Service teams to align on joint objectives and ensure seamless execution of initiatives.
• Market Insight & Go‑to‑Market Planning: Develop a deep understanding of the retailer’s category management strategy, leveraging syndicated data to inform pricing, promotional tactics, and assortment decisions.
• Budget & Forecast Management: Own the annual budget plan, new‑product distribution targets, and trade investment forecasts, ensuring alignment with corporate financial goals.
• Growth Opportunity Identification: Proactively uncover new growth avenues, craft strategic sales plans, and present actionable recommendations to senior leadership.
• Customer Education & Presentation: Deliver compelling presentations that showcase product innovation, shelf positioning, promotional calendars, and pricing strategies.
• Operational Excellence: Oversee daily business activities—including UPC setup, inventory management, logistics coordination, and contract administration—to guarantee flawless product availability.
• Trade Investment Management: Input and manage trade fund data within arenaflex’s CRM platforms (TIM and Osprey), ensuring accurate forecasting and ROI analysis.
• Analytics & Reporting: Produce monthly sales analytics, insights, and performance dashboards that drive data‑informed decision‑making.
• P&L Ownership: Manage profit and loss responsibilities for the assigned account, balancing revenue growth with cost efficiency.
• Continuous Improvement: Identify process enhancements, champion best practices, and mentor junior team members to elevate overall account performance.

Essential Qualifications

• Bachelor’s degree in Business Administration, Psychology, or a related discipline (Master’s or MBA preferred).
• Minimum 5 years of sales experience, with at least 2 years leading large B2C accounts (experience with the retailer is strongly preferred).
• Proven track record in grocery, drug‑store, or mass‑retail channels, demonstrating successful category expansion and revenue growth.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with CRM systems for trade investment management.
• Demonstrated ability to analyze syndicated market data to develop pricing and promotional strategies that increase market share.
• Strong project management skills, with experience coordinating complex, fast‑moving initiatives across multiple stakeholders.
• Exceptional communication, presentation, and stakeholder‑management abilities, capable of influencing cross‑functional teams.
• Ability to thrive under pressure, meet tight deadlines, and operate with minimal supervision.
• Willingness to travel up to 20% of the time to support retailer meetings, trade shows, and on‑site initiatives.

Preferred Qualifications & Additional Skills

• Master’s degree or MBA with a focus on marketing, finance, or supply chain management.
• Experience managing P&L for multiple brands or product lines within a consumer‑goods environment.
• Demonstrated financial acumen, including budget creation, expense control, and ROI optimization.
• Creative problem‑solving mindset with a willingness to explore “uncharted” territory for innovative growth strategies.
• Experience with trade fund allocation tools and advanced analytics platforms (e.g., Tableau, Power BI).
• Background in nutrition, health‑science, or related scientific fields is a plus.

Core Competencies for Success

• Strategic Thinking: Ability to see the big picture, anticipate market trends, and align retailer initiatives with arenaflex’s long‑term vision.
• Relationship Building: Skilled at cultivating trust and partnership with senior retail executives and internal stakeholders.
• Data‑Driven Decision Making: Comfortable interpreting complex data sets to drive actionable insights.
• Negotiation & Influence: Proven ability to negotiate favorable terms, secure premium shelf space, and drive mutually beneficial outcomes.
• Adaptability: Flexibility to pivot quickly in response to shifting market dynamics or retailer priorities.
• Leadership & Mentorship: Capacity to lead cross‑functional teams, inspire junior colleagues, and champion a culture of continuous improvement.

Career Growth & Development Opportunities

arenaflex invests heavily in employee development. As a Customer Development Manager, you will have access to:

• Formal mentorship programs with senior executives in sales, marketing, and product development.
• Leadership training modules focused on strategic account management, financial stewardship, and digital retail transformation.
• Opportunities to lead high‑visibility projects, such as national product launches or retailer‑wide promotional campaigns.
• Cross‑functional rotations that broaden exposure to R&D, supply chain, and global market operations.
• Support for professional certifications (e.g., Certified Professional Sales Leader, Advanced Analytics).

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain top talent. While exact figures may vary based on experience and location, the compensation range for this role typically falls between $120,000 and $140,000 base salary, complemented by performance‑based incentives. Additional benefits include:

• Comprehensive health, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Generous paid time off, parental leave, and flexible work‑from‑home arrangements.
• Wellness stipend, employee assistance programs, and mental‑health resources.
• Product discounts on arenaflex’s nutrition and wellness portfolio.
• Continuous learning budget for courses, conferences, and certifications.

Culture, Values & Inclusive Workplace

arenaflex is committed to fostering an inclusive environment where every voice is heard and valued. Our core values—Innovation, Integrity, Collaboration, and Impact—guide everything we do. We celebrate diversity, support veterans, and actively recruit individuals with disabilities, recognizing that varied perspectives drive better business outcomes. Employees enjoy a collaborative atmosphere, regular town‑hall meetings, and community‑service initiatives that reinforce our purpose‑driven culture.

How to Apply

If you are a results‑oriented sales leader with a passion for nutrition and a track record of driving growth in large retail environments, we want to hear from you. Join arenaflex and help shape the future of health‑focused consumer products.

Take the next step in your career—apply today and become part of a team that’s redefining wellness worldwide.

Apply Job!