Entry-Level Data Operations & Program Management Coordinator – Innovation & Product Discovery (Hong Kong) – arenaflex

About arenaflex

arenaflex is a global leader in streaming entertainment, delivering a diverse library of movies, series, documentaries, and interactive experiences to millions of members across more than 190 countries. With a commitment to cutting‑edge technology, data‑driven storytelling, and a culture that celebrates curiosity, creativity, and boldness, arenaflex continuously redefines how audiences discover and enjoy content. Our Hong Kong office serves as a strategic hub for product innovation, regional market insights, and cross‑functional collaboration, making it an exciting place for emerging talent to grow.

Role Overview

We are seeking an enthusiastic, detail‑oriented individual to join the Creative Production Innovation Management team as a Data Operations & Program Management Coordinator. This entry‑level position blends data entry precision with program coordination responsibilities, supporting the development of new product features, promotional campaigns, and content discovery tools. You will work closely with product managers, engineers, designers, and analytics specialists to translate high‑level ideas into actionable project plans, ensuring timely delivery and alignment with arenaflex’s strategic goals.

Key Responsibilities

• Accurately capture, validate, and maintain large volumes of product‑related data in internal systems, ensuring data integrity for downstream analysis.
• Assist senior program managers in breaking down complex product initiatives into clear, manageable workstreams and timelines.
• Coordinate cross‑functional meetings, track milestones, and update project dashboards to keep stakeholders informed of progress and risks.
• Conduct feasibility and effort‑estimation studies for new feature concepts, helping to prioritize initiatives based on impact, cost, and timeline.
• Serve as a liaison between product, engineering, and design teams, translating technical requirements into understandable documentation for non‑technical partners.
• Identify emerging trends and opportunities within your portfolio of projects, proposing enhancements that could drive higher member engagement or operational efficiency.
• Maintain comprehensive project artefacts—including roadmaps, risk registers, and communication plans—to ensure transparency and alignment across the organization.
• Support the creation of A/B testing plans and data‑collection frameworks that enable rapid experimentation and insight generation.
• Proactively anticipate challenges related to timelines, resource allocation, or technical dependencies, and recommend mitigation strategies.
• Foster a collaborative environment by facilitating open communication, encouraging feedback, and championing arenaflex’s cultural values.

Essential Qualifications

• Education: Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• Experience: Minimum 3 years of hands‑on experience in data entry, data quality assurance, or project coordination within a technology‑focused environment.
• Analytical Ability: Demonstrated skill in interpreting data, spotting inconsistencies, and presenting findings in a clear, actionable format.
• Communication Skills: Excellent written and verbal communication, with the ability to convey technical concepts to diverse audiences.
• Organizational Skills: Proven track record of managing multiple priorities, meeting deadlines, and maintaining meticulous documentation.
• Technical Proficiency: Comfortable using project‑management tools (e.g., JIRA, Asana, Trello), spreadsheet software (Excel/Google Sheets), and basic SQL for data queries.
• Team Collaboration: Experience working in cross‑functional teams, demonstrating empathy, active listening, and a collaborative mindset.

Preferred Qualifications

• Exposure to product development lifecycles, especially within a fast‑moving consumer‑technology company.
• Familiarity with agile methodologies and the ability to contribute to sprint planning and retrospectives.
• Knowledge of A/B testing frameworks, data‑visualization tools (e.g., Tableau, Looker), or basic statistical analysis.
• Fluency in Cantonese and English, with additional language skills considered a plus.
• Passion for entertainment media, streaming trends, and emerging technologies such as interactive storytelling or AI‑driven recommendations.

Core Skills & Competencies

• Detail‑Oriented Mindset: Ability to spot errors, maintain high data quality, and ensure consistency across large datasets.
• Problem‑Solving: Comfortable navigating ambiguity, breaking down strategic concepts into concrete steps, and proposing practical solutions.
• Stakeholder Management: Skilled at building trust, securing buy‑in, and aligning diverse teams around shared objectives.
• Adaptability: Thrive in a fast‑paced environment where priorities shift quickly and new challenges emerge daily.
• Curiosity & Learning Agility: Eagerness to stay current with industry trends, product innovations, and emerging data‑analysis techniques.
• Ethical Judgment: Commitment to data privacy, security standards, and the ethical use of member information.

Career Development & Learning Opportunities

arenaflex invests heavily in the growth of its people. As a Data Operations & Program Management Coordinator, you will have access to:

• Mentorship from senior program managers and product leaders who will guide your professional development.
• Structured learning pathways, including internal courses on agile project management, data analytics, and product design.
• Opportunities to rotate across product, engineering, and analytics teams, gaining a holistic view of the streaming ecosystem.
• Attendance at industry conferences, hackathons, and innovation workshops to broaden your network and skill set.
• Clear promotion tracks—from coordinator to senior program manager, and eventually to product leadership roles.

Work Environment & Culture at arenaflex

Our Hong Kong office embodies a vibrant, inclusive, and high‑performance culture. Key aspects include:

• Freedom & Responsibility: Employees are empowered to make decisions, experiment, and own outcomes.
• Collaboration: Open office layouts, regular cross‑team syncs, and a culture of knowledge sharing foster teamwork.
• Diversity & Inclusion: A commitment to building a workforce that reflects the global audience we serve.
• Well‑Being: Flexible working hours, remote‑work options, wellness programs, and on‑site amenities such as meditation rooms and fitness facilities.
• Innovation Mindset: A “fail fast, learn faster” attitude encourages bold ideas and continuous improvement.

Compensation & Benefits

arenaflex offers a competitive total rewards package that includes:

• Base salary aligned with market benchmarks for Hong Kong entry‑level talent.
• Performance‑based bonuses tied to individual and company achievements.
• Comprehensive health, dental, and vision coverage for you and eligible dependents.
• Retirement savings plans with employer matching contributions.
• Generous paid time off, parental leave, and holidays to support work‑life balance.
• Employee assistance programs, mental‑health resources, and wellness stipends.
• Access to a global streaming library, exclusive screenings, and cultural events.

How to Apply

If you are ready to launch your career at a world‑class entertainment company, thrive in a data‑driven environment, and contribute to the next generation of streaming experiences, we want to hear from you. Submit your resume and a brief cover letter outlining why you’re a perfect fit for the Data Operations & Program Management Coordinator role at arenaflex.

Apply Job!