[Remote] Client Success Coordinator
Note: The job is a remote job and is open to candidates in USA. Comscore, Inc. is pioneering the future of cross-platform media measurement, providing insights to help organizations make confident decisions. The Client Success Coordinator is an entry-level role that supports the Client Success organization by ensuring smooth operations for account teams, assisting with reporting workflows, data quality assurance, and scheduling.
Responsibilities
- Provide day-to-day administrative and operational support to Client Success teams across assigned accounts
- Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation
- Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution
- Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness
- Help run recurring or ad-hoc reports, coordinating with internal teams as needed
- Learn and apply quality control processes to identify data inconsistencies before client delivery
- Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items
- Coordinate cross-functional interactions with Analytics, Product, and Support teams
- Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment
- Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts
- Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows
- Build foundational knowledge to eventually support more advanced analytics or client-facing responsibilities
Skills
- Bachelor's degree in Business, Marketing, Communications, Data Analytics, or related field preferred
- 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome)
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Detail-oriented with interest in data accuracy and reporting
- Comfortable using spreadsheets, presentation tools, and project management systems
- Excellent communication and interpersonal skills
- Proactive, eager to learn, and adaptable in a fast-paced environment
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