Experienced Sales Support Analyst – Data Visualization, Performance Reporting & Customer Insights Specialist

Join arenaflex as a Sales Support Analyst – Drive Data-Driven Decisions Across Global Markets

Are you passionate about transforming raw data into powerful business insights? Do you thrive in fast-paced, collaborative environments where your analytical skills directly influence sales strategy and customer experience? If so, arenaflex invites you to explore an exciting career opportunity as a Sales Support Analyst based in Ohio, USA. This full-time position offers a competitive hourly rate of $32 and the chance to work alongside some of the most talented professionals in the industry.

At arenaflex, we believe that data is the backbone of every successful business decision. Our commitment to operational excellence, market innovation, and customer satisfaction has positioned us as a leader in our field. We are looking for a dedicated professional who can help us streamline information flow, build compelling visual reports, and empower our sales and marketing leaders with the insights they need to drive growth across multiple regions.

About arenaflex and Our Work Environment

arenaflex is a dynamic, forward-thinking organization that values collaboration, creativity, and continuous improvement. Our office culture is casual yet focused, with an emphasis on getting things done and making an impact. We foster an environment where your energy, agility, and proactive mindset will be recognized and rewarded. Team members at arenaflex enjoy a "finish things" culture, where ideas translate quickly into action and every contribution matters.

Whether you are an experienced analyst or someone looking to advance your career in sales operations, you will find that arenaflex provides the tools, training, and supportive leadership needed to thrive. We are proud of our diverse workforce and believe that different perspectives fuel innovation. When you join arenaflex, you are not just taking a job — you are building a career with a company that invests in your long-term success.

Your Core Mission as a Sales Support Analyst

In this pivotal role, you will be responsible for ensuring optimal data management, data flow, cleansing, and visualization to support the execution of effective sales strategies. You will work closely with our Sales, Analytics, and Marketing teams to create a seamless information pipeline and deliver valuable insights that inform decision-making at the highest levels of the organization.

Your ability to collaborate, coordinate, prioritize, and execute will have a direct impact on our brand's visibility, sales performance, and overall customer experience. You will be a trusted partner to senior leadership, providing the data foundation upon which strategic decisions are made. If you are a detail-oriented professional who enjoys solving complex problems and presenting information in a clear, actionable way, this is the role for you.

Key Responsibilities

As a Sales Support Analyst at arenaflex, your day-to-day responsibilities will include, but are not limited to:

• Data Management and Visualization: Take ownership of the data management, flow, cleansing, and representation of sales performance across multiple markets. Ensure that information is accurate, timely, and accessible to stakeholders who depend on it for decision-making.
• Multi-Regional Scope: Manage data for multiple nations within your assigned region, including key international markets. Work across various product categories to deliver comprehensive performance insights.
• Brand Performance Reporting: Lead the data visualization efforts for top arenaflex brand development, presenting performance metrics across channels, categories, and customers in a way that tells a compelling story.
• Ad-Hoc Analysis: Conduct extensive ad-hoc analyses using large datasets, examining volumes, net revenue, and performance versus targets. Identify bottlenecks, strengths, and market opportunities to provide actionable recommendations.
• Scorecard Development and Maintenance: Take responsibility for the development, refreshing, and delivery of scorecards on a per-channel and per-customer basis. Ensure that these scorecards remain accurate, relevant, and aligned with business objectives.
• Automation and Power BI Dashboards: Drive the advancement of "zero touch" automation for scorecards, enabling live data visualization through tools such as Power BI. Continuously seek opportunities to improve efficiency through technology.
• Key Account Support: Partner with the Key Account Manager by providing critical data needed to develop winning trade strategies with customers. Your insights will help shape negotiations and partnership approaches.
• Subject Matter Expertise: Serve as the primary resource within the team for all matters related to data management and visualization. Coach colleagues, answer questions, and elevate the team's overall analytical capabilities.
• Senior Leadership Presentations: Support the Team Manager with data visualization for high-stakes presentations to senior administration. Ensure that visuals are polished, insightful, and aligned with executive communication standards.

Essential Qualifications and Skills for Success

To excel in this role, candidates should possess the following qualifications and competencies:

• Educational Background: A Bachelor's degree in Business Administration, Marketing, Analytics, Economics, or a related field is required. Equivalent professional experience may also be considered.
• Advanced Excel Proficiency: Demonstrated expertise in Microsoft Excel, including advanced functions such as pivot tables, VLOOKUP, macros, and complex formulas. You should be comfortable working with large datasets and automating repetitive tasks.
• Power BI Expertise: Hands-on experience with Microsoft Power BI for dashboard development and data visualization. Familiarity with DAX, Power Query, and data modeling best practices is highly desirable.
• MS Office Suite: Strong working knowledge of the full Microsoft Office suite, including Word, PowerPoint, and Outlook. The ability to create professional presentations and reports is essential.
• Language Skills: Fluency in both English and Spanish is required, as the role involves supporting multiple international markets and collaborating with diverse teams.
• Relationship Building: The capacity to build strong, trust-based relationships with colleagues across various channels, departments, and geographic regions. Collaboration is at the heart of everything we do at arenaflex.
• Communication Skills: Excellent verbal and written communication abilities. You must be able to translate complex data findings into clear, concise narratives for non-technical audiences.
• Proactivity and Responsiveness: A high degree of initiative and the ability to respond quickly to changing business needs. You should be a self-starter who anticipates challenges and proposes solutions.
• Attention to Detail: Exceptional meticulousness and a commitment to delivering accurate, high-quality work. Even small errors in data can have significant downstream impacts.

Preferred Qualifications

While not strictly required, the following qualifications will give candidates a competitive edge:

• Previous experience in a sales support, sales operations, or commercial analytics role within a fast-paced corporate environment.
• Familiarity with FMCG (Fast-Moving Consumer Goods) industry dynamics, including channels, categories, and customer landscapes.
• Experience working with ERP systems, CRM platforms, or other enterprise data management tools.
• Knowledge of statistical analysis techniques and data mining methodologies.
• Project management experience or certification (PMP, Agile, Scrum).

Career Growth and Learning Opportunities at arenaflex

At arenaflex, we are deeply committed to the professional development of our team members. When you join us, you gain access to a wide range of training programs, mentorship opportunities, and skill enhancement initiatives designed to help you reach your full potential. Whether you aspire to move into senior analytics roles, leadership positions, or specialized areas such as data science or commercial strategy, we will support your journey every step of the way.

Our culture encourages internal mobility, meaning that successful employees often have the opportunity to explore different functions, geographies, and responsibilities throughout their careers. We believe in promoting from within and providing our people with the resources they need to grow.

Compensation, Perks, and Benefits

arenaflex offers a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. While specific offerings may vary based on location and role, our typical benefits include:

• Competitive Pay: A starting hourly rate of $32, with opportunities for performance-based increases and periodic salary reviews.
• Healthcare Coverage: Comprehensive medical, dental, and vision insurance plans for employees and their eligible dependents.
• Retirement Planning: Access to retirement savings plans, including pension schemes and employer-matched contributions, to help you build a secure financial future.
• Paid Time Off: Generous paid vacation days, holidays, and personal time off to ensure you have the work-life balance you deserve.
• Flexible Work Arrangements: Options for remote work, flexible scheduling, and other arrangements that support productivity and personal well-being.
• Professional Development: Ongoing training, workshops, conferences, and tuition reimbursement programs to help you continue your education and develop new skills.
• Wellness Programs: Initiatives and resources to support your physical and mental health, including fitness subsidies, mental health days, and wellness challenges.
• Employee Assistance Program (EAP): Confidential counseling and support services for personal and work-related challenges.
• Employee Discounts: Exclusive discounts on arenaflex products and services, as well as partnerships with other companies offering additional savings.
• Stock Options: Eligibility for employee stock option programs, allowing you to share in the long-term success of the company.

Why Choose arenaflex?

Choosing where to build your career is a significant decision. At arenaflex, we offer more than just a paycheck — we offer a community, a purpose, and a path forward. Our team members are united by a shared commitment to excellence, innovation, and making a positive impact on the markets we serve. We celebrate diversity, embrace inclusion, and believe that every voice matters.

If you are ready to take the next step in your career and join a company that truly values your skills and ambitions, we encourage you to apply today. Become part of a team where your work is meaningful, your growth is supported, and your contributions are recognized.

How to Apply

Ready to make an impact at arenaflex? We want to hear from you. Submit your application today, including your resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role. Our talent acquisition team will review all submissions and reach out to qualified candidates to schedule interviews.

At arenaflex, we are not just building businesses — we are building careers, communities, and a brighter future. Join us, and let's achieve great things together.