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Director, Applications Development (ERAS)

Work from home Full-time role Hiring

Who We Are: The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all. At the AAMC, we are committed to supporting our employees with a comprehensive and competitive benefits package designed to promote well-being, professional development, and work-life balance. Hybrid Work – Primarily remote roles with the ability to work across the U.S. Comprehensive Health & Wellness – Medical, dental, and vision coverage; wellness programs; and fitness reimbursement Generous Time Away – Paid time off, holidays, personal days, sick leave, paid parental leave and short‑ and long‑term disability benefits. Retirement & Financial Well-Being – 403(b) retirement plan with generous employer contributions and financial planning resources Family & Care Support – Backup care for children, elders, and pets, plus resources for families with specialized needs Learning & Purpose: Tuition reimbursement, professional learning and development opportunities and the chance to advance a meaningful mission. Additional information can be found on our website. Why us, why now? Leads long-term software development strategy and execution for a portfolio of applications supporting the medical learner community. Develops and executes technical implementation roadmaps for an application portfolio. Ensures reliable operations, successful delivery of key business events, and continuous improvement in product quality, reliability, and speed to market. Oversees multiple IT initiatives, aligning them with business goals and managing cross-functional teams of engineers, analysts, and project managers. Provides strategic, technical, and administrative direction for the application portfolio, including hiring, mentoring, and capacity planning. Builds strong internal teams and cultivates a collaborative, high-performance culture. Develops and maintains key client relationships, ensures delivery of impactful solutions, and manages budgets in partnership with senior leadership. How you will make an impact? Deliver high-quality application products and operational support: Oversees complex, cross-functional initiatives that require coordination with business counterparts. Design, build, inspire, and develop high-performing and agile technical teams. Create and maintain an environment of collaboration, inclusiveness, and diversity and lead by example. Lead continuous process improvement efforts and execution. Define and monitor technical polices, standards and procedures for application development and maintenance including SDLC, business analysis methodologies, project management practices, and implementation activities. Design and deliver solutions that deliver a flawless experience to external customers. Serve as a trusted, enterprise-wide technology leader and strategist: Collaborate with individuals at all levels of the organization to define and support technology initiatives and solutions, including applications development and maintenance services. Facilitate effective adoption and application of innovative and changing technology. Provide oversight for people management, project plans, and technology risks with attention to compliance with privacy, security, and organizational policies and procedures. Develop and maintain key stakeholder partnerships: Serve on organizational councils, committees, and projects related to strategic and operational initiatives that support broader portfolio initiatives. Creatively engage with stakeholders to tailor application configurations to meet business needs. Lead product review meetings of product owners and stakeholders to ensure continuous alignment of product scope with business needs. Budget Compliance: Work with senior leadership during the annual budget development process to create a development and operational budget for the application portfolio that is in sync with strategic plans. Work directly with the Senior Director, Application Services to maintain compliance with regular monitoring to ensure budget goals are met. What you will bring to the role Required Qualifications: Minimum Education: B.S. in Computer Science, Information Systems or a relevant discipline required. Preferred Education: M.S. in Computer Science, Information Systems or a relevant discipline preferred. Minimum 8-10 years of relevant experience. 3 - 5 years of supervisory experience. Additional Minimum Experience: 8 - 10 years of progressive leadership experience managing complex IT projects. Experience working with distributed teams. Experience managing application development in a cloud environment. Expert level experience managing agile development teams. Experience with DevSecOps concepts and CI/CD Preferred Experience: Experience working with outsourcing partners Experience with managing development teams between onshore and offshore locations Experience with application development in Amazon Web Services cloud provider Experience with serverless development technologies Certifications: PMP Certification preferred Remote Work Eligibility This position is eligible for remote work in the contiguous US

Compensation

Grade Range $186,745.00-$219,700.00 Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, as well as internal equity, market, and business considerations. If a bachelor’s degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience. The AAMC is an Equal Opportunity Employer. The AAMC is committed to an Equal Employment Opportunity policy in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic. The AAMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the AAMC will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact the talent acquisition team. Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name. BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, or Microsoft Edge. Apply To This Job

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Experienced Part-Time Customer Service Specialist | Fully Remote Job // No Prior Experience Required – Competitive Hourly Salary Join Hirevector as a Part-Time Customer Service Specialist and Unlock a Rewarding Career in Customer Support Are you searching for a flexible, part-time, work-from-home opportunity that offers a competitive hourly salary and requires no prior experience? This is your chance! Hirevector is currently hiring Part-Time Customer Service Specialists to join our remote team. If you are motivated, eager to learn, and ready to start a rewarding career in customer support, then this role is perfect for you. This position is open to candidates across the USA and worldwide. With paid training, flexible schedules, and excellent pay, this is one of the best entry-level opportunities for anyone looking to balance work and life while earning a competitive income. About Hirevector Hirevector is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about empowering individuals to succeed in their careers, and we're committed to creating a work environment that fosters growth, collaboration, and innovation. Job Overview As a Part-Time Customer Service Specialist, you will be responsible for assisting customers via phone, chat, or email. Your main role will be to ensure that customers have a positive experience by answering their questions, resolving issues, and providing helpful solutions. Don't worry if you don't have customer service experience – we provide comprehensive training to set you up for success. All you need is a positive attitude, communication skills, and reliability. Key Responsibilities Responding to customer inquiries via phone, email, or live chat. Providing product or service information in a clear and friendly manner. Assisting customers with billing, technical support, or order tracking. Handling customer complaints professionally and providing quick resolutions. Documenting all customer interactions in the CRM system. Collaborating with other team members to improve processes and customer satisfaction. Meeting weekly performance goals and maintaining high service standards. Required Skills & Qualifications The best part about this role is that no degree or prior experience is required. We value attitude, willingness to learn, and dedication more than background experience. We're looking for candidates who: Have strong written and verbal communication skills. Are patient, empathetic, and customer-focused. Can multitask while handling customer interactions. Are comfortable using computers, email, and chat platforms. Have a quiet workspace and reliable internet connection. Are flexible and open to working evenings, weekends, or part-time hours. Preferred Qualifications Previous customer service, retail, or hospitality experience is a plus – but not required. Remote Work Requirements To succeed in this role, you will need: A laptop or desktop computer. Reliable high-speed internet. A headset or microphone for clear communication. A distraction-free workspace at home. Competitive Hourly Salary & Benefits We strongly believe in paying our employees well for their time and dedication. As a Part-Time Customer Service Specialist, you'll enjoy: Competitive hourly salary: $24 – $32 per hour (depending on performance & experience). Paid training provided – earn while you learn. Weekly or bi-weekly pay via direct deposit. Flexible schedules that work around your lifestyle. Performance bonuses and incentive pay. Career advancement opportunities into full-time positions. Work-life balance with a 100% remote setup. Why This Job is Perfect for You This is not just another part-time gig – it's a career stepping stone. You'll build valuable communication, problem-solving, and customer engagement skills while earning a competitive hourly salary from the comfort of your home. Here's why you'll love it: No degree or experience required – start immediately. Work from anywhere with flexible hours. Competitive pay with growth opportunities. Paid training & full support from our team. A stable role with consistent part-time hours. How to Apply (Immediate Openings) Getting started is easy! To apply, simply: Submit your updated resume. Complete a short online application form. Attend a virtual interview (no in-person required). Begin paid training and start working within days! Don't miss this opportunity to join Hirevector as a Part-Time Customer Service Specialist and earn a competitive hourly salary ($24–$32 per hour) while working from home. If you are reliable, motivated, and ready to provide outstanding customer support, we want you on our team. Apply today and start your remote customer service career with one of the best-paying part-time opportunities available! Apply Job!

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