Logistics and Transportation Dispatcher - Freelance, Remote
Logistics and Transportation Dispatcher - Freelance, Remote Our client is a U.S.-based, mission-driven company operating at the intersection of real estate, construction/rebuilding, and financial empowerment, with innovative container-based housing solutions. They support storm-affected communities, veterans, and first-time homebuyers while delivering end-to-end housing and construction services. They leverage AI-driven chatbots to generate high volumes of leads and require strong human execution to convert opportunities and keep operations moving. This role exists to independently manage day-to-day freight dispatching and driver coordination while ensuring strict DOT compliance and profitable load booking. The company's chatbot systems generate significant lead volume and operational work; this role will execute on that output, eliminate costly capacity/pricing errors, and maintain responsive communication during U.S. Eastern business hours. The objective is to protect margins, move freight efficiently, and clear a substantial admin backlog without sacrificing accuracy or compliance. The Impact You'll Make Freight Dispatch and Load Booking
- Source, evaluate, and book profitable loads from load boards, matching freight to the correct truck/equipment type.
- Manage end-to-end coordination with shippers, brokers, and drivers to ensure on-time pickup and delivery.
- Track transportation lanes and pricing to negotiate and maintain profitability.
Driver Recruitment and Compliance
- Vet and hire CDL Class A drivers: validate licenses, equipment suitability, blacklist status, insurance, drug testing, and agreement to terms.
- Ensure ongoing DOT/FMCSA compliance for drivers and operations, maintaining accurate records.
- Coordinate onboarding and communicate expectations, safety, and document requirements.
Capacity, Pricing, and Profitability Analysis
- Calculate truck capacity and tonnage, weight limits, and percentage capacity to avoid under/over-booking.
- Perform per-ton and per-load pricing analysis to protect margins and prevent unprofitable dispatches.
- Monitor load profitability by lane and equipment type; adjust strategies in real time.
AI/Chatbot Workflow Execution and Lead Follow-up
- Action chatbot-generated leads with timely, human follow-up to convert opportunities into booked freight and/or driver hires.
- Maintain and execute on chatbot output using ChatGPT, Flowmatic, and Superhero AI as needed.
- Track lead status, responses, and outcomes in the email system/CRM as directed.
Administrative Operations (Email and Content)
- Clear and send 7,800+ draft emails with accuracy and appropriate personalization where required.
- Post 150+ blog articles to the website/CMS per guidelines, ensuring correct formatting, links, and metadata.
- Maintain daily operational workflows, documentation, and reporting to keep leadership informed.
Skills, Knowledge and Expertise Required:
- Proven experience in intermodal transportation logistics and freight dispatching, including load board sourcing and booking.
- Deep working knowledge of truck/equipment types (including RGN, flatbeds, dry vans, reefers, dump trucks, etc.) and when to use each.
- Strong quantitative skills to calculate truck capacity, weight/tonnage, and per-ton pricing; able to make go/no-go decisions quickly.
- Hands-on experience vetting/hiring CDL Class A drivers and maintaining DOT/FMCSA compliance.
- Availability Monday–Friday, 8am–5pm Eastern Time; excellent written and verbal English communication.
Your Superpowers:
- Technical: Load board navigation; TMS/dispatch workflow; Google Sheets/Excel for capacity and pricing calcs; DOT/FMCSA compliance knowledge; email systems/CRM; basic CMS/blog posting; comfort with ChatGPT, Flowmatic, Superhero AI, and Google research.
- Logistics acumen: Understanding of lanes, market rates, fuel surcharges, and equipment constraints to ensure profitable loads.
- Operational excellence: Detail orientation, strong follow-through, and ability to clear high-volume backlogs without sacrificing accuracy.
- Soft skills: Proactive communicator, calm under pressure, decisive, organized, and accountable with a strong sense of urgency.
You should apply if...
- You thrive in fast-moving logistics environments and take end-to-end ownership of dispatch outcomes and margins.
- You balance speed with precision, catching capacity/pricing issues before they cost money.
- You're comfortable working with AI/chatbot tools but know when and how to add the human touch to convert leads.
- You enjoy wearing multiple hats—dispatch, compliance, driver relations, and admin—and can context-switch without losing quality.
- You can work reliably in U.S. Eastern Time and communicate clearly with drivers, shippers, and internal stakeholders.
What to expect... Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
- 40 hours per week
- Monday to Friday | 8am-5pm Eastern Time
Compensation:
- $7 per hour
- No benefits package included
Benefits
About Magic, Inc Magic has connected top remote talent with fast-growing businesses for over 10 years. Founded in San Francisco in 2015, we now have thousands of remote workers around the world. Magic is backed by Sequoia Capital and Y Combinator. Our Hiring Process Stage 1: Applied Stage 2: Interview Stage 3: Review Stage 4: Waitlisted Stage 5: Client Review Stage 6: Final Interview Stage 7: Hired Don't see the right role right now? Register your interest, and we'll reach out when something that fits comes up. Register Your Interest Apply To This Job