Business Analyst with Technical Writer - Fully REMOTE & Occassional onsite - Must be LOCAL to South Carolina Only

Dice is the leading career destination for tech experts at every stage of their careers. Our client, RICEFW Technologies Inc, is seeking the following. Apply via Dice today! Will close to submissions on 05/14 at 5:00PM EST. Interview Process: 1 round, Virtual/Online Duration of the Contract: 12 months Possibility for Extension: Yes Work Location: Remote - Onsite during projects or at regular monthly/ quarterly intervals. Candidate Location: Candidate MUST be able to commute to the Columbia office as needed. (Resources must be local to South Carolina ONLY). Daily Duties / Responsibilities: This implementation assistance would include, but is not limited to:

• status reporting of operational support tasks and related work efforts.
• identifying metrics and key performance indicators (KPIs) of processes and their output.
• create, manage and maintain policy, plan, process, procedure and other program documents such as process flows, standard operating procedures, desk manuals and procedural guidelines.
• review, edit, and maintain documentation consistency and accuracy for documentation submitted by both staff and vendors
• Monitor and Support deadlines, milestones and activities
• Apply change, risk and resource management
• Document all meetings attended, directives, and significant phone conversations.
• Develop and deliver professional technical Program updates to DIS leadership and supporting staff.
• Communicates with IT leadership, business leadership and IT Business Consultants to communicate program strategy, direction and changes.
• Responsible for tracking key project milestones and recommending adjustments to Project Managers
• Must possess extensive knowledge and expertise in the use of microsoft office tools.

Required Skills (rank in order of Importance):

• Excellent technical writing skills; Technical writing experience
• ability to create effective and clear process flows and similar diagrams in powerpoint or visio

Preferred Skills (rank in order of Importance):

• Simultaneously manage multiple reporting requirements
• strong schedule management and planning skills
• support regulatory compliance projects
• 5+ years of experience in technical writing
• Experience with technical SOP documentation and graphic creation in visio

Required Education/Certifications:

• bachelor's degree or an associate's degree with 2 years of experience

SOFT SKILLS:

• Excellent problem-solving ability
• Excellent team player
• Excellent communication (Written and verbal) skills
• ability to work at a high-volume and fast pace
• strong collaborator and strong ability to meet deadlines
• ability to identify, map, and support business processes.

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