Intake Specialist, Bilingual, Spanish-Speaking
Job Description:
- Conduct initial assessments of clients to determine their needs and eligibility for services
- Collect and document client information accurately and confidentially
- Communicate effectively with clients to explain services, answer questions, and provide support
- Coordinate with other team members to ensure seamless service delivery
- Maintain accurate records and documentation of client interactions and services provided
- Participate in team meetings and training as required
Requirements:
- Proven experience as an intake specialist or in a similar role
- Excellent verbal and written communication skills in both English and Spanish
- Ability to manage a fast-paced work environment
- Strong interpersonal skills and a friendly, approachable demeanor
- Proficiency in Google Workspace
- Ability to multitask and prioritize tasks effectively
- Reliable internet connection for remote work
- High school diploma or equivalent
Benefits:
- Remote first policy
- Large responsibility from the start
- The ability to ascend within the company
- A team of creative, transparent entrepreneurs driven to accomplish our mission
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