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Workers Comp Claims Specialist

Work from home Full-time role Hiring

Job Description:

  • Manages a large inventory of complex claims to evaluate compensability/liability.
  • Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
  • Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority.
  • May attend arbitrations, mediations, depositions, or trials.
  • Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
  • Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
  • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
  • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.

Requirements:

  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
  • Generally, a minimum of 9 years of experience in property and casualty claims handling
  • Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
  • Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge.
  • Demonstrates excellent analytical, negotiation, and problem-solving skills.
  • Maintains strong knowledge of insurance policies, coverage, and claims handling procedures.
  • Maintains knowledge of industry laws and regulations.
  • Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims.
  • Proven ability to handle confidential information with discretion.

Benefits:

  • medical, dental, and vision coverage
  • wellness plans
  • parental leave
  • adoption assistance
  • tuition reimbursement
  • Paid Time Off
  • paid holidays
  • 401(k) plan with company match
  • employee stock purchase plan
  • commuter benefits

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