RCS Support

For the past 28 years, Advantage Investigations has been the Nation’s only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results—ultimately helping our clients "See What’s True."

With over 200+ licensed private investigators Nationwide, Advantage uses strategic planning and technology to give our clients greater clarity on a claimant's daily activities. Providing Covert Surveillance, Claims Investigations, Net-Sweep Investigations, Remote Controlled Surveillance and more, we’re able to save our clients time and money on insurance fraud cases.

Job Description: Advantage Investigations seeks a Remote-Controlled Surveillance Support Specialist to join our team. The qualified candidate will be responsible for the video processing of captured video, providing updates to managers and generating final reports. This position requires high attention to detail and time management to mee the time constraints on reviewing video, completing reports, and providing management updates. This position is a full-time, nonexempt, remote position.

Responsibilities

• Video Processing – Processing and reviewing video, to include capturing still photos, for updates and reports.
• Updates – Providing updates after video review to the AVP and Account Manager for deliver to client.
• Written Reports – Reviewing video and generating final investigative reports for grammatical and factual accuracy.
• Creates and maintains written daily updates, to include supporting still photo and video links and final investigative reports for submission to Managers.
• Consults with Manager on appropriate surveillance strategies for individual cases, before and throughout the investigative process.

Qualifications

• B.S. in Criminal Justice or related field preferred
• Previous surveillance/investigative administrative experience preferred
• Experience with administrative office operations and procedures preferred
• Strong focus on accuracy and detail to minimize errors
• Proficiency in typing quickly and accurately
• Demonstrates professional manner along with strong organizational and time management skills
• Strong written and verbal communication abilities to clearly communicate
• Ability to learn and adapt to changing processes quickly
• Creative Thinker
• Excellent knowledge of the Microsoft Office Suite – Word, Outlook, SharePoint
• Must pass a drug test

Benefits: Advantage provides medical, dental, vision, life, disability benefits along with other supplemental policies, 401k, paid holidays, time off, and parental leave.

Compensation: Advantage pays on a bi-weekly basis at hourly rate ($17.00 – 19.00 per hour) commensurate with experience and qualifications.

Advantage Investigations is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.