Experienced Medical Data Entry Concierge – Evening/Overnight Support for arenaflex Hospice Partners
At arenaflex, we're dedicated to revolutionizing the way healthcare services are delivered, and we're seeking a highly skilled and compassionate Medical Data Entry Concierge to join our team. As a key member of our pharmacy support team, you'll play a vital role in assisting our clinicians with the medication procurement process for our various hospice partners across the United States. If you're passionate about delivering exceptional patient care and have a knack for data entry, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a leading provider of innovative healthcare solutions, committed to improving the lives of our patients and their families. With a strong focus on quality care and customer satisfaction, we're proud to partner with top hospice organizations across the country. Our team is passionate about making a difference, and we're looking for like-minded individuals to join our mission.
Responsibilities
As a Medical Data Entry Concierge, you'll be responsible for:
- Assisting clinicians in the medication procurement process, ensuring accurate and timely data entry
- Completing verification processes for quality patient care, reviewing data and entering information into our online system
- Conducting a second check of peer's work to ensure accuracy and attention to detail
- Navigating between various software systems for communication and completion of assignments
- Communicating effectively with our team, hospice partners, and patients via chat, email, phone calls, and patient profile documentation
- Maintaining a high level of productivity while balancing quality of care
- Answering phone calls, responding to routine questions, and outreaching to pharmacists as needed
- Accurately including necessary information when assisting clinicians for the procurement of hospice patient medication requirements
- Calling in patient prescription refills to designated dispensing pharmacies
- Outreaching to pharmacy partners to complete stock checks, ensuring medications are available for patient care
- Working cooperatively with fellow Concierge team members and others on various teams throughout the organization
- Assisting in training new team members as assigned
- Adhering to all HIPAA protocols for patient privacy
- Performing other duties as assigned to support the achievement of arenaflex's goals and objectives
Required Education and Experience
* High School Diploma
- Attention to detail and excellent listening skills
- Excellent verbal and written communication skills
- Excellent computer skills
- Ability to multitask and prioritize efforts
- A basic understanding of medical terminology
Preferred Qualifications
* Prior experience in healthcare
- Prior experience in a Pharmacy-related setting or prescription order entry
- Experience with various web browsers (Google Chrome / Firefox), Google docs, Google Sheets
Working Conditions
This is a sedentary position, and all work will be completed sitting at a desk in an office setting or working from home. Stand-up desks are available upon request. You'll work with a laptop, 2 additional computer screens, and a headset for telephone communications.
What We Offer
* A competitive salary
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Flexible work arrangements, including remote work options
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
- Access to cutting-edge technology and software
- Collaborative and inclusive team culture
How to Apply
If you're passionate about delivering exceptional patient care and have a knack for data entry, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team. Apply now to become a part of our arenaflex family and help us revolutionize the way healthcare services are delivered. Apply To This Job Apply for this job