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Associate Software Engineer

Work from home Full-time role Hiring

Toshiba Global Commerce Solutions is seeking an Associate Software Support Engineer whose primary responsibility is resolving software defects using AI-driven development and analysis tooling. This role is designed for new Computer Science graduates who bring a strong quality mindset and can demonstrate effective use of AI to diagnose, fix, and validate defects in production software.

Responsibilities

  • Own software defects from intake through resolution using AI-driven tooling
  • Use AI to analyze root cause, generate fixes, and validate solutions
  • Verify fixes through testing and quality checks before closure
  • Ensure defect resolutions meet quality, stability, and regression standards
  • Clearly document defect causes, resolutions, and validation results

Skills

  • Bachelor's degree in Computer Science or closely related field
  • Demonstrated proficiency using AI-driven tools to resolve software defects
  • Strong understanding of core software concepts (APIs, data flow, debugging fundamentals)
  • High attention to detail and a strong sense of software quality
  • Ability to follow structured processes and validate outcomes rigorously
  • Exposure to testing frameworks or CI/CD pipelines
  • Experience with defect tracking systems
  • Academic or personal projects using AI-driven development workflows

Benefits

  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan (with company match)
  • Company provided life insurance
  • Pet Insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal days

Company Overview

  • Toshiba Global Commerce Solutions is a supplier of POS systems. It was founded in 2012, and is headquartered in Durham, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://commerce.toshiba.com.
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