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Trading Operations Specialist

Work from home Full-time role Hiring

Key Responsibilities

Trade & Platform Operations

  • Monitor trading platforms to ensure uptime and execution quality
  • Oversee trade flow, execution, and pricing in real time
  • Identify and escalate execution issues, slippage anomalies, or pricing gaps
  • Manage trading sessions, market openings/closings, and instrument configurations

Liquidity & Pricing

  • Monitor liquidity feeds and ensure competitive spreads and depth
  • Liaise with liquidity providers to resolve pricing or execution issues
  • Analyze spread widening, latency, and execution quality (markouts, slippage)
  • Assist in optimizing routing and aggregation settings

Risk & Exposure Monitoring

  • Monitor client positions, exposure, and overall risk in real time
  • Support hedging strategies and execution of risk mitigation actions
  • Identify unusual trading activity or potential abuse (e.g., arbitrage, latency exploitation)

Trade Lifecycle Management

  • Handle trade adjustments, corrections, and dispute investigations
  • Ensure accuracy of trade records and reconciliation

Incident Management

  • Act as first responder for trading-related incidents
  • Investigate platform issues, outages, or abnormal market behavior
  • Coordinate with tech teams and external providers to resolve issues quickly

Requirements

Experience & Skills

  • 2+ years experience in trading operations, dealing desk, or brokerage environment
  • Strong understanding of FX, CFDs, or crypto markets
  • Familiarity with trading platforms

Soft Skills

  • Strong attention to detail and ability to work under pressure
  • Problem-solving mindset with quick decision-making ability
  • Excellent communication skills

Working Conditions

  • Shift-based role (aligned with global market hours)
  • On-call availability for critical incidents may be required

KPIs / Success Metrics

  • Platform uptime and execution quality
  • Spread competitiveness and liquidity performance
  • Incident response time and resolution efficiency
  • Accuracy of trade handling and reporting
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