[Remote] Sales Center Agent Bilingual Spanish & English
Note: The job is a remote job and is open to candidates in USA. SmartStop Self Storage is a leading company in the self-storage industry, seeking a Bilingual Sales Center Agent to assist customers with their storage needs. The role involves receiving inbound sales calls, making recommendations, and following up on inquiries to ensure customer satisfaction.
Responsibilities
- Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit
- Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone
- Work with existing customers by answering questions, taking payments and resolving concerns
- Make outbound calls to follow up on rental reservations
- Meet personal/team qualitative and quantitative targets
- Perform duties assigned by Supervisor(s)
Skills
- Customer centric
- Sales driven with a can-do attitude
- Proficiency in both Spanish and English is required
- Good computer skills
- Excellent verbal, phone, and email communication
- Ability to build relationships, (both internal and external)
- Good problem-solving abilities
- Multi-tasking is a must
- A dedicated, quiet, secure workspace free of distractions
- Excellent internet connectivity
- Ability to work weekends
Benefits
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- 401(k) matching
- Employee assistance program
- Referral program
- Health & Fitness Partnerships
- Legal
- Entertainment
- Computers & Electronics
Company Overview