Customer Service Agent
Entain is a leading company in sports betting, gaming, and interactive entertainment, committed to putting people first. They are hiring Customer Service Agents to support their online sports betting and casino operations, providing quality customer experiences through various communication channels.
Responsibilities
- Assist customers in our Online Sportsbook & Casino via live chat, email, and phone
- Provide quality customer experiences lending to our ambitious growth plans in Canada
Skills
- Customer-centric, outgoing, and empathetic
- Thrive in fast-paced environments
- Excellent written and oral English skills
- Proficient in Microsoft Office and basic math
- Previous knowledge of customer ticketing systems is an asset
- French is an asset but not required
Benefits
- Premium group health insurance (post probation), 80% employer covered
- Company-matched private retirement plan after one year
- Two paid breaks and a paid lunch hour daily
- Gym memberships after three months
Company Overview