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Dealer Administration Coordinator - Bilingual

Work from home Full-time role Hiring

CanCap Group Inc. is a privately-owned Canadian national financial services company specializing in automotive, consumer, and merchant lending portfolios. The Dealer Administration Coordinator will work closely with management to ensure compliance with regulatory requirements and support dealer partners through effective communication and documentation management.

Responsibilities

  • Conducting regulatory reviews of existing dealer partners, including collecting updated dealer profile information, verifying licenses, and identifying material changes that may impact contractual compliance or the business relationship
  • Collaborating with dealer partners and the sales team to provide guidance and ensure adherence to company policies and regulatory requirements
  • Following up with dealers to reinforce timelines and ensure all required information is submitted accurately and on time
  • Documenting all updates and activities in Salesforce and maintaining up-to-date records across multiple tracking tools to ensure data integrity and audit readiness
  • Coordinating with internal stakeholders to address and resolve any identified issues promptly
  • Performing additional duties or projects as assigned to support the Dealer Administration team and broader organizational objectives

Skills

  • One-three years of experience in an administrative role in financial services (automotive would be an asset)
  • A solid understanding of regulatory requirements and contracts
  • Strong communication skills in English and French, both written and verbal
  • Strong organizational skills and attention to detail
  • Ability and desire to achieve a high degree of accuracy within a fast-paced environment
  • Ability to juggle competing priorities with a sense of urgency, while remaining calm and professional
  • Solid skills in MS Excel
  • Experience with Salesforce.com would be an asset

Benefits

  • A passionate team dedicated to the support and empowerment of others.
  • An environment where creative, innovative thinking is encouraged.
  • Regular touch points geared to assist in your success in this role.

Company Overview

  • We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. It was founded in undefined, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is https://www.cancapgroup.ca.
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