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Oracle NetSuite Customer Success Associate Consultant - Toronto

Work from home Full-time role Hiring

Oracle is a world leader in cloud solutions, committed to innovation and inclusivity. The Customer Success Associate Consultant will participate in a development program to enhance consulting skills and deliver high-quality projects that help clients maximize the value of NetSuite.

Responsibilities

  • Tackle complex business challenges individually and as part of a team through strategy, execution, and innovative problem-solving
  • Deliver high-quality projects, proactively seek out opportunities for improvement, and provide best-practice guidance to help our clients maximize the value of NetSuite
  • Consult with clients to deeply understand their business needs, map requirements to NetSuite functionality, and support smooth system configuration and adoption
  • Drive customer satisfaction and measurable impact by meeting obtainable goals and metrics
  • Be at the forefront of AI adoption in the ERP space embracing change, exploring new technologies, and introducing clients to transformative solutions

Skills

  • A recent graduate with a bachelor's degree, preferred courses of study include Information/Computer Science, MIS, Accounting Info Systems, or Technology Management and a passion for launching a consulting career
  • A critical thinker, analytical, and skilled at both quantitative and qualitative research
  • Creative, resilient, and ready to tackle complex problems with a can-do attitude
  • Able to juggle multiple priorities in a fast-paced environment, adapting quickly to change
  • A strong communicator who thrives on building lasting relationships and delivering exceptional customer experiences
  • Naturally curious about AI and eager to leverage new technologies in your work

Benefits

  • Comprehensive onboarding and training focused on technical skills, business acumen, and consulting excellence.
  • Access to mentorship, a global network of industry experts, and opportunities to work with businesses across a wide range of industries.
  • Clear career progression, empowering you to continue growing into new roles in consulting and customer success.
  • Competitive salary, comprehensive benefits, and a vibrant, inclusive work environment.
  • Flexible medical, life insurance, and retirement options.
  • Volunteer programs.

Company Overview

  • Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions. It was founded in 1977, and is headquartered in Austin, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.oracle.com/.
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