Dispatcher – No Experience Required

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Basic Qualifications:

• Must be 18 years of age or older
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided. Preferred Qualifications:
• One (1) year of prior multi-line reception experience or dispatching experience preferred Responsibilities:
• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
• Ensure timely and efficient movement of resources according to work orders and/or resource schedules
• Oversee all communications within specifically assigned area(s)
• Receive or prepare work orders and work schedules
• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
• Recognize and mitigate a variety of issues encountered within the department and other work environments
• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
• Compile statistics and reports on work progress.
• Monitor daily services and provide updates and reports
• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply Military Occupational Specialty Code: 51R, 6370, 1141 Skills: Communication Skills, Customer Relations, Employee Benefits, Equipment Maintenance/Repair, File Maintenance, High School Diploma, Interpersonal Skills, Order Management, Organizational Skills, People Management, Problem Solving Skills, Progress Reports, Quality Metrics, Record Keeping, Regulations, Regulatory Compliance, Resource Utilization, Safety Compliance, Statistics, Time Management About the Company: ABM ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success. We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment. Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers. Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services. With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports. With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers. ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY) Company Size: 10,000 employees or more Industry: Business Services - Other Founded: 1909 Website: Apply Job! Apply tot his job Apply tot his job Apply To this Job

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