Sr. Salesforce Administrator
Salary range: $130,000 – $185,000 per year. Role The Salesforce Administrator plays a significant role in the development of Whatnot’s Salesforce instance for the Categories and Expansion (CatEx) Team. Working with stakeholders across CatEx, Growth, Data, and Marketing, the Salesforce Administrator is tasked with supporting development of our early-stage Salesforce instance via management of automations, integrations, data hygiene, and sales enablement, as well as maintaining our ongoing environment release schedule.
Responsibilities
Support development of Whatnot’s Salesforce environment, including integrations with internal tools, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications. Provide frontline support to sales, account management, and launch teams—manage support requests and help troubleshoot issues, answer questions, and optimize their use of Salesforce Develop and maintain Salesforce reports and dashboards to provide insight into marketing and sales performance Develop guardrails to protect data hygiene Work closely with data teams to ensure fidelity and reliability of our data architecture for Salesforce products Work cross‑functionally with data and engineering teams to develop, manage, and update critical integrations Eliminate manual processes and bottlenecks to reduce user clicks in the platform Help support development of junior admins and analysts through peer coaching and project review About You 4+ years of experience managing Salesforce in a SaaS or tech‑driven environment. Strong declarative knowledge of Salesforce backend with a particular focus on flow automation builder. A+ communicator, always looping in impacted stakeholders and leadership prior to major deployments. Experience managing multiple 3rd party Salesforce integrations such as VOIP systems, data platforms, and other SaaS tools (e.g., Salesloft, Gong, Dialpad). Experience with hyper‑growth, comfortable with frequent change, and able to implement with minimal oversight. Demonstrated ability to solve problems using data and process improvements. Ability to quickly digest the business needs of stakeholders and apply deep knowledge of Salesforce to recommend and design solutions.
Nice to Have
Salesforce Certifications Advanced Admin Certification Marketing Cloud Admin Certification Platform App Builder Certification Basic understanding of SQL and Apex languages Benefits Generous Holiday and Time‑off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement: 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dog‑food the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dog‑fooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work (company leave allowances run concurrently with country leave requirements which take precedence). Equal Opportunity Employer Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Location: San Francisco, CA #J-18808-Ljbffr Apply tot his job Apply To this Job